Sr. Manager, People Team Operations

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About the Job

The Sr. People Team Operations Manager is the connective tissue that keeps our regional HR teams running smoothly across every site we operate in. This role coordinates HR Policies and compliance across the globe, the People Team's project management ensuring each piece connects to the other, compliance audit readiness and coordination across all sites, and owns the policies library.

Key Responsibilities

Global HR Operations

Own alignment of HR operations processes across all global sites — onboarding/offboarding, data integrity, HRIS workflows, and policy administration
Serve as the go-to resource for site-specific HR operations questions, balancing global consistency with local nuance
Partner with regional HRBPs to standardize processes and close gaps across geographies

People Team Project Management

Own the People Team's project portfolio: prioritization, timelines, stakeholder updates, and post-project retros
Lead cross-functional HR initiatives — HRIS upgrades, policy rollouts, engagement survey execution — from kickoff to completion
Build and maintain project tracking and reporting so People Team leadership always has clear visibility into status and risk

Compliance Audits & Coordination

Lead compliance audit readiness across all sites — SOX, labor law, and data privacy — coordinating with Legal, Finance, and site leaders
Own the audit calendar, evidence collection, and documentation for all HR-related compliance reviews

Operational Excellence

Establish and continuously improve global People Team operating standards, including SOPs, process documentation, governance, service metrics and change management
Standardize workflow across regions while balancing global consistency with local requirements
Drive process simplification, automation, and AI-enabled improvements to increase efficiency and scalability
Measure operational performance through KPIs and recommend improvements based on data

Basic Qualifications

10+ years in HR operations, HR program/project management, or a similar cross-functional operations role
Experience supporting a global or multi-site organization
Experience leading (not just participating in) compliance audits — SOX, labor law, or data privacy
Strong project management skills; comfortable running multiple concurrent workstreams without a team to delegate to
Organized and self-directed: able to manage multiple concurrent transactions and queries without supervision

Preferred Qualifications

Industry Experience: Experience in SaaS, Aerospace, or global, multi-entity organizations
Knowledge & Compliance: Familiarity with data privacy frameworks (e.g., GDPR, DPDP) and labor relations (e.g., works councils/Betriebsrat)
Functional Expertise: Exposure to compensation, benefits administration, and payroll handoffs
Education & Certification: Bachelor’s degree in HR, Business, or related field; CIPD, SHRM-CP, or equivalent certification preferred

About Jeppesen ForeFlight

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Why You Should Join

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our team and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:

Medical, dental, vision insurance with Employer paid health premiums
Open PTO Policy
401(k) with up to 10% company matching and immediate vesting
12 Weeks Paid Maternity Leave
12 Weeks Paid Paternity Leave
Flight Training Rewards

Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: $143,000-$175,000

Jeppesen ForeFlight – EOE including Disability/Vets | Pay Transparency | E-Verify Participant

Location: United States (Remote)